Really. I don’t get it. I’ve tried and tried, but haven’t been able to beat the system yet. When I lived in Connecticut, I received supplies for my CPAP machine thru the mail from a local company. No fuss, no muss, no issue. For two years after I moved, I received my supplies from the same company. The only complaint I had was they were too aggressive. I would get a call every week saying I need new masks, hoses, gels, anything. I had a 6 month supply of it all, and still the calls! Ahhh, the good old days. Now the insurance company will no longer let me get…

We’re adjusting well to our new location. The weather,the house, the neighbors are all great. I just didn’t realize we were moving into an area with such a high level of security. What do I mean? I’ve have seen more advertising on TV and newspaper in this area that either assumes you know where they’re located, or just don’t want to tell you. Car dealers advertise they’re located on Highway 17. Great! Highway 17 runs from Charleston SC to Wilmington NC, and to make it more interesting, there are at least TWO Highway 17s. One is referred to as “Business” and the other is called “The Bypass”. So why do…

I recently had the misfortune of ordering a service upgrade from a cable provider. I suppose I must bear part of the blame. I didn’t know in some cultures, the word “upgrade” is synonymous with the word “cancel”. The company scored an almost perfect score: they screwed everything up except the billing process. What should have been a simple modem / router swap out turned into no phone ore internet and limited cable for 3 days, 9 hours on the phone, promised discounts that haven’t occurred, and finally a service visit from a real, live human being. Did you know your cable company does not give your phone number or…